
Holladay Child Development Services​
5302 South Florida Ave, Suite 202
Lakeland, FL 33813
Phone: 863-937-8067
Fax: 863-607-6207
Cancellation & Absence Policy
Expectations for timely pick-up, limiting late cancellations, as well as the consequences for repeated violations.
Late cancellation = Cancelling less than 24 hours before a scheduled session
Late pick-up = Arriving after the 5-min transition period at the end of the session
Each client is allowed a grace period of 3 incidents. After 3 late cancellations/pick-ups, we will either implement a late fee (see below) or adjust/reduce your child’s hours, at the discretion of the Director.
Minutes late > Fee
1-10 > $10
11-20 > $20
21-30 > $30
All late fees will be due 2 weeks from the date of the incident and may be paid via cash or check.
If repeated violations continue, we will schedule a meeting with you to discuss how we can adjust the schedule to better suit your family’s needs.
If a client goes 3 months without any violations, the grace period will reset.